Listing Application Link:

https://https://www.metrosales.com/msi-careers/

Location:

Minnesota

Type:

Full-Time

Accepted Majors:

Information Technology

Job Categories:

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Position Description:

ATTENTION TO ALL CANDIDATES:
*** $2,000 Hiring Bonus***
Our team focuses on excelling in the technology world so our customers can leverage that technology to expand and grow their focus. We don't just have jobs, but opportunities to make an impact on our customers every single day. If you're the type of person that loves to make a difference, now is your chance to join us.
Metro Sales Inc. is a Technology Solutions and Managed IT Services provider. While we remain solid in our core values, we are experiencing a rapid yet exciting growth like never before. Whether you're a small group pursuing your vision or large enterprise with a networked fleet of systems, Metro Sales provides technology, products, supplies, services, and consultative know-how to help you achieve your business goals.

MSI is seeking a Business Alignment Manager to work out of our Burnsville headquarters working with our customers in establishing and maintaining business level strategic relationships, then utilizing and building on these relationships to better understand customers’ business goal and objectives. The Business Alignment Manager is responsible for establishing technology budgeting and strategic roadmaps for customers that both reduce business risk and facilitate technology improvements across the business.

What You Will Do:
• Perform regular onsite Technology Business Reviews with Customers.
• Maintain frequent remote unique touches with Customers.
• Maintain, plan, and develop a strategic roadmap profile for each Customer.
• Complete business alignment reviews, based on Technology Alignment Reviews.
• Maintain Customers’ technology budgets.
• Contribute to the maintenance of the standards library.
• Provide professional services with a backlog of project work.
• Design and maintain process and procedural documentation of Company tools and applications.
• Provide accurate reports and metrics to Company management on the status and performance of Company tools and applications.
• Maintain up to date version knowledge and certification (where applicable) of Company tools and applications.
• Proactively plan, oversee, coordinate, track, and run assigned project tasks.
• Oversee assigned projects in terms of resourcing, quality, and output to maximize both the time and cost outcomes for the Company.
• Maintain high positive Customer and user satisfaction and relationships.
• Keep abreast of the development of relevant IT and telecommunication systems, hardware, and software applications within the industry.
• Implement, participate, and promote Quality Assurance (QA) objectives, processes, and procedures of the Company.
• Conduct thorough checking and self-checking of information and documentation.
• Assist in the training, mentoring and development of staff.
• Perform general office duties as required.
• Adopt continuous learning and improvement processes in all aspects of the position.

Qualifications:
• Understanding of business processes.
• Ability to interact with business leaders professionally and productively.
• Strong all-round knowledge of IT and telecommunications infrastructure, hardware, and software applications.
• Demonstrated experience and knowledge of network and workstation operating systems, and Microsoft Windows operating system.
• Degree in Computer Science/Information Technology or equivalent experience.
• Appropriate Driver’s License based on primary role location.

Aptitude and Interpersonal Skills:
• Willingness to collaborate and work together across teams.
• Strong communication (written and verbal) and interpersonal skills.
• High level organizational, project management, coordination, and prioritization skills.
• Able to work well both within a team environment and autonomously.
• Committed towards undertaking duties efficiently with a strong attention to detail.
• Professional personal presentation.
• Awareness of and ability to work in accordance with Company Policies and Procedures.

What We Offer:
• Medical Insurance
• Dental Insurance
• 401K and Profit Sharing
• Employee Stock Ownership Plan (ESOP)
• Life Insurance
• Student Loan Repayment Plan (SLRP)

Metro Sales Vision:
We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who enjoy the entrepreneurial thrill of invention and who enjoy working as a team to create a satisfying outcome for our customers.

At Metro Sales, we celebrate our differences and are an Equal Opportunity Employer. We will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other protected status.